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    CRI Usage Policy

Thank you for purchasing a License to Conversation Research Institute Research. We’ve created this Conversation Research Institute Usage Policy especially for you, the Licensed User. Through easy to understand rules and practical scenarios, the Conversation Research Institute Usage Policy is intended to help you use the Conversation Research Institute Services within your contractual entitlements; and also get the most value from your Conversation Research Institute relationship.

This Conversation Research Institute Usage Policy is intended to address the following areas:

Baseline License: This Conversation Research Institute Usage Policy constitutes a baseline license that is generally applicable to Licensed Users who have purchased a subscription to Conversation Research Institute Services. Where a specific Conversation Research Institute product offering includes entitlements that are different from the baseline license, the terms of that product offering will apply. Conversation Research Institute reserves the right to periodically update this Conversation Research Institute Usage Policy.

Monitoring of Usage: Please note that Conversation Research Institute monitors activity on our web site, including use of our Services by Licensed Users. If we see indications that our Services are being used outside of this Conversation Research Institute Usage Policy, we may contact your organization and ask you to investigate your use of the Services and provide us with information to validate that the Services are being used within your contractual entitlement.

In the event of non-compliance, Conversation Research Institute will issue notice of such non-compliance to client organization.  Following receipt of such notice, client organization will have 30 days to correct the non-compliance.  In the event client organization fails to correct the non-compliance, Conversation Research Institute reserves the right at its sole discretion to either terminate (or limit access to) the Services or terminate the Service Agreement in its entirety.

If you wish to view the practical scenarios, you may do so at Conversation Research Institute Usage Policy.

Conversation Research Institute reserves the right to periodically update the practical scenarios to address client feedback and business needs. For any questions, contact usageguidance@ConversationResearchInstitute.com.

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